tag:scopehost.instatus.com,2005:/history ScopeHost Status - Incident history 2026-05-01T06:30:00.000+00:00 ScopeHost tag:scopehost.instatus.com,2005:Incident/cmoo1ur08000z99ogpn5imns1 2026-05-01T06:30:00.000+00:00 2026-05-01T06:30:00.000+00:00 Important Update: cPanel/WHM Security Patching in Progress Type: Incident

Affected Components: Third Party: MailChannels → Inbound Filtering → SMTP Service, cPanel, SMTP - Inbound, SMTP - Outbound, Bulk SMS, Client Area, Main Website, Webmail, Third Party: MailChannels → Outbound Filtering → SMTP Service

May 1, 06:30:00 GMT+0
Investigating - We would like to inform you that cPanel has announced a critical security issue affecting cPanel/WHM. This is a wider issue impacting many hosting providers worldwide that use cPanel/WHM. You can read more about it here: <https://support.cpanel.net/hc/en-us/articles/40073787579671-Critical-Vulnerability-with-cPanel-WHM-Login-Authentication⁠>.

May 2, 05:24:00 GMT+0
Monitoring - We have applied the latest security patches following the recent cPanel update. As a precautionary measure, access to cPanel, WHM, and Webmail ports has been temporarily disabled. At this time: Websites are functioning normally Email services continue to work via email clients such as Outlook Direct access to cPanel/WHM/Webmail is currently unavailable This action is based on the following security advisory: <https://support.cpanel.net/hc/en-us/articles/40073787579671-Security-CVE-2026-41940-cPanel-WHM-WP2-Security-Update-04-28-2026> We are closely monitoring the situation and will provide further updates once additional fixes or guidance are released by cPanel. Thank you for your understanding..

]]> tag:scopehost.instatus.com,2005:Incident/cm9b333pi001112rne82mgtm8 2025-04-10T08:15:58.733+00:00 2025-04-10T08:37:29.749+00:00 Server unresponsive - corporate.viplus1.noc401.com Type: Incident

Duration: 22 minutes

Affected Components: cPanel, Webmail

Apr 10, 08:37:29 GMT+0
Resolved - This incident has been resolved. All services have been restored..

Apr 10, 08:15:58 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:scopehost.instatus.com,2005:Incident/cm8r76wlu000w2nvuk3pjhjnr 2025-03-27T10:15:33.420+00:00 2025-03-27T10:15:33.420+00:00 Server unresponsive - corporate.viplus1.noc401.com Type: Incident

Duration: 45 minutes

Affected Components: SMTP - Outbound, cPanel, SMTP - Inbound

Mar 27, 10:15:33 GMT+0
Investigating - We are currently investigating this incident..

Mar 27, 11:00:45 GMT+0
Resolved - This incident has been resolved..

]]> tag:scopehost.instatus.com,2005:Incident/cm8px3ndj0015riwltbanq46p 2025-03-26T12:45:19.287+00:00 2025-03-26T12:46:48.002+00:00 Server unresponsive - corporate.viplus1.noc401.com Type: Incident

Duration: 1 minute

Affected Components: cPanel

Mar 26, 12:46:48 GMT+0
Resolved - This incident has been resolved..

Mar 26, 12:45:19 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:scopehost.instatus.com,2005:Incident/cm3fkn8nf00471iz87xxkahh6 2024-11-13T05:34:00.000+00:00 2024-11-13T05:34:00.000+00:00 Connectivity issues from SPTC - IP Gateway Type: Incident

Duration: 2 days, 3 hours and 55 minutes

Affected Components: cPanel, Webmail, Client Area

Nov 13, 05:34:00 GMT+0
Identified - It has come to our attention that accessing the server: [corporate.viplus1.noc401.com](http://corporate.viplus1.noc401.com) from the EPCT (SPTC) and MTN Eswatini network is currently unresponsive. We have contacted the IP Gateway department from EPTC for assistance, we will update you as soon as we receive an update from them..

Nov 15, 09:29:06 GMT+0
Resolved - This incident has been resolved. SPTC confirmed..

]]> tag:scopehost.instatus.com,2005:Incident/cm2x5v0bo0047miqatmi3k5qs 2024-10-31T10:26:41.932+00:00 2024-10-31T10:26:41.932+00:00 Server unresponsive - corporate.viplus1.noc401.com Type: Incident

Duration: 22 minutes

Affected Components: Main Website, cPanel, Webmail, Client Area

Oct 31, 10:26:41 GMT+0
Investigating - We are currently investigating this incident..

Oct 31, 10:49:10 GMT+0
Resolved - This incident has been resolved..

]]> tag:scopehost.instatus.com,2005:Incident/cm2so7ftt003xrlwqw8lchl3e 2024-10-28T07:01:24.657+00:00 2024-10-28T07:03:59.895+00:00 Server unresponsive Type: Incident

Duration: 3 minutes

Affected Components: SMTP - Outbound, cPanel, Webmail, SMTP - Inbound

Oct 28, 07:03:59 GMT+0
Resolved - This incident has been resolved. All services have been restored..

Oct 28, 07:01:24 GMT+0
Investigating - We are currently investigating this incident..

]]> tag:scopehost.instatus.com,2005:Incident/cm1ovgh1c002a8frr93owre6n 2024-09-30T06:33:00.000+00:00 2024-09-30T10:38:49.601+00:00 Outbound emails affected. Type: Incident

Duration: 23 hours and 53 minutes

Affected Components: Webmail, SMTP - Outbound

Sep 30, 10:38:49 GMT+0
Identified - The issue has been identified and we're engaging with our SMTP Spam monitor Sendmetric to resolve the issue..

Sep 30, 06:33:00 GMT+0
Investigating - Outbound emails affecting both Webmail and SMTP. We are currently investigating this incident..

Oct 1, 06:25:47 GMT+0
Resolved - This incident has been resolved..

]]> tag:scopehost.instatus.com,2005:Incident/cm10w0srf000npb4o1ao8itc3 2024-09-13T10:42:00.000+00:00 2024-09-13T17:54:00.000+00:00 Inbound Filtering Delay - Mailchannels Type: Incident

Duration: 1 minute

Affected Components: SMTP - Outbound

Sep 13, 17:54:00 GMT+0
Resolved - Issue resolved..

Sep 13, 15:43:37 GMT+0
Resolved - This incident has been resolved..

Sep 13, 10:42:00 GMT+0
Investigating - MailChannels is facing Inbound Filtering delays and it is affecting SMTP service. We are currently investigating this incident..

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